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Twitter Complaint - American Home Shield
Twitter Complaint

Twitter Complaint


American Home Shield

I am another unsatisfied customer with American Home Shield. The customer service for this company is just terrible. They really don't care if you are having a repair problem or not. I had a dishwasher that had been not draining properly and had to pay a $50 service fee a total eight times. By the time you add up this up I paid over $400 to get my dishwasher repaired. Being that I am a working person I had to juggle my work schedule to meet these technicans over and over again. My boss was very unhappy with me having to keep taking time off work for the same issue. The technicians they have working for them are fly by night companies and not very knowledgable. To say the least I would not recommend this company to anyone. It is a waste of money and you are better off just fixing the repairs yourself. I would not recomment them to anyone I know.

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homewarrantygroup says: (9 years ago)
Home Warranty Group
PO Box 230235
Brooklyn, New York
United States
Phone: 866-240-8176

Home Warranty Group / www.homewarrantygroup.com is a scam. This is a home warranty scam.

Because of this website, I did not use American Home Shield or National Home Protection. I found Home Warranty Group on the internet and they sounded pretty good as a start-up company.

I entered my information to get a quote, and found out that you need to wait for them to call you to get your quote. They made it seem that my quote would come immediately. That was problem number 1.

Next, I get a call from a gentlemen, definately using a fake voice, offering to give me a quote. At first, he seemed very helpful, but then as his fake voice kept going in and out, he started talking to someone else in his office, cussing, laughing, and making jokes. Anyway, I asked how long they were in business he said something like 8 years, so I asked if I could read some info on their website and he said, oh the website is still under contstruction??? I said for 8 years???? he laughed and said you know how hard it is to get good technicians. Anyway this was the biggest joke I ever heard, and I need to warn everyone about the www.homewarrantygroup.com scam.

I did a who is lookup on the internet and it seems this brooklyn company is owned by Alberto Benamu. I did a little digging into Alberto Benamu and it seems he used to work for a company called Wextrust Capital which was accused of fraud. Read the article in the New York Times Here -- http://www.nytimes.com/2008/08/12/business/12wextrust.html

Also it seems that this website was just registered on 4/21/2009 so they have only been in business for less than 6 months. (picture of the whois lookup attached)

Stay away from the home warranty group scam.

I reported them to the better business bureau and hope that everyone can find this post and not make the mistake of purchasing from them.

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